Resources for HealthPartners health insurance members

With HealthPartners, it’s easy to make the most of your health insurance plan. Here, you’ll find tools and resources to help you manage your plan, get details on benefits, see information about perks, confirm if your current doctor is covered , download documents and more. And if you need help, we’re just a phone call away.

Save time by signing in to your account for customized plan information and resources.

More information for members

Search your plan’s network or formulary (drug list)

Locate care in your network or check to see if a prescription is covered. For more personalized results, sign in or create an account .

Search local support resources

Find services and assistance near you for housing, child care, transportation, food and more.

View coverage criteria

See the criteria that guides our coverage decisions for health care services and items.

Make the most of your HSA, FSA or HRA

Learn more about these cost-saving features offered by certain plans.

File a claim, complaint or appeal

Learn more about what claims, complaints and appeals are, plus how to file them.

Go paperless

We’ve made it simple to get your statements, updates and other plan communications online.

COVID-19 insurance coverage information

Get answers to frequently asked questions (FAQs) about coverage related to COVID-19.

Get information about your 2023 Form 1095-B

If you’re looking for your 2023 Form 1095-B, we can assist you.

With the HealthPartners mobile app, available for iOS and Android, we’re always by your side:

• Find covered doctors and clinics nearby
• Always have your member ID card in your pocket
• Check your benefits, balances and claims anytime

Additional information

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing .

• In compliance with Minn. Stat. § 62Q.451, HealthPartners does not restrict the choice of an enrollee on most of our Minnesota health insurance plans as to where the enrollee receives services from a licensed health care provider related to the diagnosis, monitoring, and treatment of a rare disease or condition. Please note that the requirements of the statute do not apply to most self-insured plans. To confirm eligibility and application of appropriate benefits for covered services, please talk to your provider or contact Member Services .
• In each of the Minnesota counties HealthPartners offers networks to individuals, families and small employer groups, we’re required to meet certain state standards for geographic access. Those networks may have waivers filed with the Minnesota Department of Health in areas where geographic standards have not been completely met for one or more specialties.